POSTING DATE August 5, 2025
TITLE OF VACANCY: Administrative Assistant/SNAP E&T Case Manager
POSITION TYPE: Professional
REPORTS TO: Administrative Manager
Nature of Work
Under general supervision, general office duties perform in one or more of the following areas: general secretarial and staff support. Performs related work as required. Reports to Administrative Manager.
Key Components of the role include:
· Acts as primary telephone/office receptionist
· Provides directions for those seeking assistance to agency locations, including agencies not located in the One-Stop.
· Performs other duties as assigned.
Knowledge, Skills, and Abilities
· Knowledge of general office practices
· Knowledge of Microsoft Word and Excel computer programs
· Basic knowledge of Microsoft Access
· Skills in the use of a personal computer, including e-mail
· Ability to communicate both verbally and in writing
· Ability to establish and maintain effective working relationships with others
· Other duties as assigned
Major Responsibilities:
The Administrative Assistant also serve as the SNAP E&T Case Manager.
· Accepting Voluntary referrals for non-exempt Able-Bodied Adults Without Dependents (ABAWD) and other exempt SNAP Clients who request SNAP E&T services.
· Notifying participants of appointments for orientation/enrollment, initial assessment, and development of the Personal Responsibility Plan (PRP), which includes the responsibilities of the program and the Self-Sufficiency Plan (SSP).
· Screening and scheduling participants for SNAP E&T activities.
· Supporting and following up on SNAP E&T activities, including reviews of contact reports or participation documentation.
· Entering data into the eligibility system for appropriate reporting for all SNAP E&T cases after referral.
· Preparing information for DOHS for hearings and pre-hearing conferences and providing testimony as appropriate.
· Notifying the DOHS Worker when SNAP E&T Participants are not complying with program requirements using the SNAP E&T Notification form (DFA-SNAP-E&T-2); and
· Completing a monthly report that lists SNAP E&T participants served during each month of eligibility and the amount of money spent for each participant.
Minimum Qualifications:
· High school diploma or GED.
· Above average working knowledge of Microsoft Word, Access, and Excel.
· Good Analytical skills.
· Accuracy and attention to details for proper maintenance of reports and records.
· Ability to communicate effectively with a wide range of system participants.
Salary Range: $38,000 – $48,000
APPLICATION PROCESS: Interested candidates must submit a cover letter, resume, and official application form to Jan Hanlon, Executive Director, either by mail or email.
501 22nd Street
Dunbar, WV 25064
www.mountainstateesc.com/job-postings for application
OR email rjpreece@k12.wv.us
DISCRIMINATION PROHIBITED: Mountain State ESC provides equal employment opportunities to all individuals, regardless of race, age, religion, color, sex, or national origin. Discrimination based on these factors is strictly prohibited in all aspects of employment.