Device and Communication Technology Systems Specialist Manager -Logan County-261 days

Posting Date:                May 28, 2021

Position: Device and Communication Technology Systems Specialist Manager

Location: Logan County

Salary: Based on experience and qualifications

Qualifications:

  • Holds a current Technology Systems Specialist certification or qualifies for one, as defined in State Board Policy 5202.
  • 2+ years of experience in inventory management

Certification/Renewal

  1. Holds a minimum of an associate’s degree from an accredited institution of higher education.
  2. Possess one valid Advanced Level I Certification and one NET+ Certification as approved by the WVDE.
  3. Completion of at least 15 hour of in-service credit offered or approved by the WVDE.

 

Application Deadline:

Send Application:

Ms. Jan Hanlon, Executive Director
Mountain State ESC
501 22nd Street
Dunbar, WV 25064

Or download the region’s application and submit via email to rcbias@k12.wv.us

MSESC WILL GRANT EQUAL EMPLOYMENT OPPORTUNITIES TO ALL PERSONS, REGARDLESS OF RACE, AGE, RELIGION, COLOR, SEX, OR NATIONAL ORIGIN AND NO DISCRIMINATION BASED ON THESE FACTORS WILL BE MADE IN THE SALARY, PROMOTION, DEMOTION, TRANSFER, OR TERMINATION OF ANY EMPLOYEES.

Responsibilities:

  • Reports/works directly to the county Technology Director
  • Tracks incoming and outgoing devices
  • Provides inventory reports as needed
  • Updates database with incoming and outgoing devices
  • Completes repairs on district devices
  • Manages student 1:1 devices on local MDM
  • Assists with loading and unloading deliveries
  • Recommendation to dispose of obsolete inventory as needed
  • Maintain parts in stock for necessary repairs
  • Contacts appropriate resources (county, vendors, warranty providers, WVDE) for assistance and support.
  • Make recommendations to leadership about improvements in life cycle of devices
  • Responsible for installation, configuration, and service maintenance
  • Is the point of contact with the WVDE for district routers
  • Maintain all systems of support for communication
  • Plan, test, and deploy networking products, software and migrations.
  • Serve as the primary point of contact for students in a virtual setting seeking technical assistance over the phone or email.
  • Performs remote troubleshooting through diagnostic techniques and pertinent questions.
  • Performs other duties as required

Knowledge, Skills, and Abilities:

  • Possesses knowledge of hardware and technical software for networks, servers, 1:1 devices, and communication systems
  • Knowledgeable with Google Admin, Apple School, and Lightspeed
  • Ability to maintain accurate detailed records
  • Ability to analyze network data
  • Demonstrates skills in effective communication
  • Demonstrates strong interpersonal skills
  • Ability to establish and maintain effective working relationship with other employees
  • Communicates effectively with all levels of technology users

Expectations:

  1. Work effectively as a member of a team
  2. Exhibits an attitude of mutual respect with colleagues and program participants
  3. Exhibits ethical behavior and demonstrates good work habits, including punctuality and attendance
  4. Maintains confidentiality of student information

Conditions of Employment:
Recommended by the MSESC Executive Director
Confirmed by the MSESC Governing Council

 

Terms of Employment:
This position is a will and pleasure employee of the Mountain State ESC.  Continuation of the position is dependent upon funding, enrollment and program performance.